Assistant Market Grille Department Manager

Hy-Vee • Faribault, MN

123d • $15 - $19 • Onsite

About The Position

As an Assistant Market Grille Department Manager, this position will be responsible for assisting the Department Manager with presenting the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Requirements

• Must be 18+.
• High school or equivalent experience with Sanitation (Food Safety) courses encouraged.
• One year of similar or related experience.
• Ability to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials; copy data from one record to another.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Checks orders for the day and sets up a timeline and production schedule.
• Reviews daily production list with department employees and assigns tasks for completion.
• Ensures food display case product is rotated and replenished.
• Scans the Market Grille area for items and areas that need to be addressed and assigns tasks to Market Grille staff.
• Ensures the proper amount of staff in the department to handle customer needs.
• Monitors schedule, checks on hours and duties for 14 and 15 year olds and monitors department overtime.
• Controls inventory through constant monitoring of products.
• Ensures supply area is clean and orderly.
• Handles catering contracts.
• Follows all food safety guidelines and ensures department employees comply.
• Handles and satisfies customer issues.
• Suggests ad items for department and reviews and orders signage.
• Assists in monthly inventory: post invoices, helps with counts, calculates intra and inter store.
• Understands and practices proper sanitation procedures.
• Adheres to company policies and individual store guidelines.
• Works closely with Restaurant and Service staff.
• Reports to work when scheduled and on time.

Benefits

• The anticipated hourly starting wage for this position is $15.50 to $19.50 depending on experience.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED