Assistant Manager
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About The Position
The Assistant Store Manager at Goodwill of Southwestern Pennsylvania and North Central West Virginia plays a crucial role in supporting the Store Manager with the daily operations of the retail store or outlet. This position is designed for individuals who are eager to develop their leadership skills while contributing to a mission-driven organization that focuses on community support through job training and education. The Assistant Store Manager will utilize critical thinking, interpersonal skills, and active listening to meet sales expectations and provide exceptional customer service. This role is essential in overseeing store personnel and ensuring that the store operates efficiently and effectively. In this position, the Assistant Store Manager will provide leadership and direction to staff, program participants, donors, and customers. They will be responsible for achieving production and quality goals, meeting sales expectations, and ensuring that the store maintains a positive internal and external appearance. Adherence to organizational policies and procedures is vital, as it reflects the standards expected of retail staff. The Assistant Store Manager will also be expected to possess excellent oral and written communication skills, strong organizational abilities, and effective problem-solving skills, all while demonstrating a keen attention to detail and a commitment to customer service. This role offers a unique opportunity to enhance leadership skills and establish a career in retail, all while making a significant impact in the community. The position requires flexibility in scheduling, as the Assistant Store Manager must be available to work evenings, weekends, and holidays as needed. Additionally, local travel may be required as part of the job responsibilities.
