Assistant Manager

Nothing Bundt Cakes #40 • Milpitas, CA

135d

About The Position

The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works alongside the NbC team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Assistant Bakery Manager shares in team leadership and collaborates with the management team in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests. The Assistant Bakery Manager will learn to perform all roles including Guest Service, Crafting, Baking, Frosting and Utility. This is a hands on role and the Assistant Bakery Manager will be taking shifts in the various positions.

Requirements

• High school diploma or GED; post-secondary education is a plus.
• 5+ years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Partners with the team in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
• Supports recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
• Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
• Assists in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
• Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
• Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees