Assistant Manager

Summit Entertainment Center • Washington, MI

430d • $35,000 - $35,000

About The Position

The Assistant Manager at Summit Entertainment Center plays a crucial role in ensuring a fun and engaging experience for guests while assisting the General Manager in managing the venue. This position involves overseeing daily operations, maintaining guest satisfaction, and leading a team of staff members. The Assistant Manager is responsible for coordinating activities, addressing guest concerns, and implementing marketing strategies to drive sales.

Requirements

• High school diploma or GED required.
• 2+ years of management experience preferred.
• Bachelor's degree in Hospitality Management preferred but experience can substitute.
• Strong customer service skills and ability to handle various situations.
• Basic computer skills and willingness to learn.
• Experience in food and beverage or hospitality is desired.

Nice To Haves

• Knowledge of bowling and related activities is a plus.
• Experience in sales management is beneficial.

Responsibilities

• Assist the General Manager with all aspects of the center's management.
• Take charge of the center in the General Manager's absence.
• Ensure guest satisfaction and address concerns promptly.
• Implement marketing strategies to drive sales for leagues, open play, and events.
• Develop and maintain relationships with league bowlers and officers.
• Lead the team during each shift and ensure effective operations.
• Assist in hiring, training, and scheduling staff members.
• Work various shifts including nights, weekends, and holidays.

Benefits

• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED