Assistant Manager
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About The Position
As an Assistant Manager at Burger King, you will play a crucial role in the success of our restaurant. We are a growing franchise dedicated to customer satisfaction and providing career opportunities for our employees. This position is designed for individuals who are personable, results-oriented self-starters, and team contributors who thrive in a fast-paced environment. You will be responsible for developing servant leaders within your team, ensuring that both employees and guests have a memorable experience at Burger King. Your leadership will help create a service experience that keeps guests coming back. In this role, you will maintain a balance between providing a high-quality employee and guest experience while achieving financial goals. You will welcome new team members, provide them with the necessary training, and lead inspiring team huddles that motivate and inform the staff. Ongoing training and coaching for team members will be a key part of your responsibilities, as well as building the capability of shift supervisors and preparing them for their next level of leadership. You will actively coach brand service behaviors, monitor the speed of service to meet guest expectations, and ensure that the restaurant is welcoming and clean. Product quality and operational standards must be consistently delivered, and you will partner with the Restaurant General Manager to create action plans aimed at improving guest metrics. Additionally, you will review sales and scheduling to ensure that Quality, Service, and Cleanliness (QSC) standards are met, and you will be responsible for the accuracy of daily numbers, cash handling, and HACCP logs. Your role will also involve evaluating inventory efficiencies, implementing cost controls, and managing the onboarding process for new team members.
