Assistant Manager

Hand & Stone • Zionsville, IN

68d

About The Position

Successful luxury spa seeking a highly motivated and passionate part time Assistant Spa Manager with a strong sales background to join our talented team and growing spa. Our Leadership Team is dedicated to providing outstanding customer service in a team-oriented environment. The Assistant Spa Manager is vital in helping achieve this goal, as they will motivate and organize our team! This is a part time sales position where customer service skills are essential. The ideal candidate for this job will possess strong communication and organizational skills as well. Looking for someone to work 30-35 hours then to transfer into a full time position!

Requirements

• 2-4 years strong Sales background
• 2-4 years Management experience in retail/sales
• Ability to drive team to achieve sales goals
• Leadership skills to guide staff to operate at peak efficiency
• Excellent communication and organizational skills
• Customer service oriented
• Self-starter and multi-tasker
• Flexible schedule - Weekends and evenings are required

Responsibilities

• Drive team to achieve sales goals
• Creating outstanding customer experience
• Oversee training of sales staff
• Manage all staff scheduling; front desk, massage therapists, and estheticians
• Implementation of corporate protocols
• Fielding client concerns
• Maintain communication with staff to ensure the smooth day to day operations
• Dealing with provider call outs or front desk call outs
• Staying on top of membership issues, cancellations and suspended memberships
• Miscellaneous tasks that the Senior Spa Manager may assign

Benefits

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Number of Employees: 101-250 employees