Assistant Manager

Duchess Shoppe • Ontario, OH

196d

About The Position

The Assistant Manager is responsible for providing leadership and motivation of all site personnel and ensuring excellent customer service during assigned shifts. This position is responsible for modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors.

Requirements

• High school diploma required.
• One year's management experience in a fast-paced retail environment delivering exceptional customer service, preferred.
• ServeSafe certified.
• Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email.

Responsibilities

• Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory.
• Ensure positive customer experience.
• Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints.
• Inspect facility and equipment routinely to determine necessity of repairs or maintenance.
• Assist Store Manager with recruiting, hiring, training, and modeling.
• Supervise store staff to maintain labor model standards.
• Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.

Benefits

• Dental, Vision, and Health Insurance
• 401k
• Employer Paid Life Insurance
• Monthly Bonuses
• PTO
• Maternity/Paternity Leave
• Weekly Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Gasoline Stations and Fuel Dealers
• Education Level: High school or GED