Assistant Manager

THE MELT•Phoenix, AZ

46d•$21 - $26

About The Position

As a primary management team member, the Assistant Manager works directly with the General Manager in the overall operations of the store. Reporting directly to the General Manager, the Assistant Manager acts as store leader in the absence of the General Manager.

Requirements

Must be Happy and Positive with a collaborative leadership style
Must have at least 1-2 years of Restaurant Management experience within The Fast Casual, QSR or Mid-Scale Casual Dining segment.
Must have strong interpersonal skills, the ability to learn quickly and the leadership skills to build and be part of a team
Must be able to work under pressure and multi-task in a fast-paced environment.
Must have exceptional work ethic
Must be 16 to apply
Must be available to work 40-50 hours per week, including weekends.
Must develop and maintain effective working relationships
Must have strong interpersonal skills, the ability to learn quickly and the to work as part of a team

Responsibilities

Leads Crew Team
Partners with General Manager to coach, counsel and direct Crew Members
Ensures a positive team environment and maintains a calm professional demeanor always
Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to Crew to ensure operational excellence and to improve Crew performance
Participates in the staff planning, interviewing and hiring process for new Crew Members
Leads Service Excellence
Ensure standards are consistently met for speed of service, order accuracy, product quality, and store cleanliness
Handles problem resolution with composure while living The Melt values
Inspires, motivates, and coaches Crew Members to their very best performance
Leads Profitable Operations
Executes opening and closing duties – opening shift, shift change, and closing shift procedures
Ensure food quality, food safety and store cleanliness.
Follows all health, safety and sanitation guidelines.
Manages to shift schedule and utilizes deployment tools to maximize shift performance
Manages inventory needs by ordering, receiving and storing items according to procedures
Follows cash management and cash register policies and ensures all Crew always follow procedures