Assistant Manager - Cielo

Olympus Property•Charlotte, NC

6d•$24•Onsite

About The Position

The Assistant Manager is instrumental in supporting residents and managing business operations, maintaining accurate financial records, and fostering a collaborative and supportive work environment. With an entrepreneurial and goal-oriented mindset, you're a systematic thinker passionate about noticing the small details. You are comfortable in an office environment with first-hand conversations at a moment's notice. You are also ready and willing to assist your Leasing team with showing apartments, providing resident service support, and participating in resident retention efforts and community events.

Requirements

Available Full-time, Monday – Friday from 9 AM – 6 PM (hours may vary slightly)
Flexibility for after-hours resident events and/or the first weekend of each month
Onsite experience at an apartment community as an Assistant Manager or a cross trained Leasing Consultant
RealPage/Knock/Onesite Software experience strongly preferred

Responsibilities

Maintaining the office and resident files with integrity in a confidential and secure manner
Safeguarding and assuring all monies received on the property are properly deposited and entered into an operations system timely
Promptly attending to resident comments and/or complaints
Taking on leasing responsibilities including leasing apartments when needed
Inspecting makes ready apartments prior to move in
Requiring that all team members be friendly, open and available to the residents and co-workers while discouraging non-fraternization
Filling in for the Business Manager (Property Manager) during times of absence and as-needed
Managing and monitoring all rental collection. These include but are not limited to the following:
Collect rent in a timely basis and deposit all receipts prior to bank close each day
Assessing moves out condition of apartments and have a final account statement sent with the final disposition
Immediately informing and referring any liability claims, legal complaints or other violations to the Property Manager, Regional Manager, and corporate office
Keeping current on the businesses and retail nearby, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income of the property.