Assistant Manager

World Market • The Woodlands, TX

19h • Onsite

About The Position

For over 60 years, World Market has searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. The team values authenticity, empowerment and respect. As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining company values, brand, policies, and operational standards. Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals. World Market is a national specialty retailer founded in San Francisco in 1958, beloved for its wide assortment of stylish, quality furniture, home decor, thoughtful gifts, and one of the largest assortments of candy and international food and beverage favorites from around the world. The company is renowned for its unparalleled Christmas Marketplace featuring traditional cakes, cookies, and candy from Europe and beyond, as well as special and unique holiday decor. Merchants search the globe for design inspiration, emerging trends, time-honored handicrafts, and foods and beverages that are beloved by different cultures and countries, with a mission to provide a spirited shopping environment where customers can discover great quality and great value in an ever-changing, unique marketplace. World Market currently operates over 240 stores across the country in addition to its ecommerce site (worldmarket.com) and plans to continue growing.

Requirements

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de-escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision-making skills
• Effective delegation skills
• Ability to execute daily priorities efficiently
• Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
• Minimum age: 21 years

Nice To Haves

• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Benefits

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands-on training for career growth made for you
• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program
• Flexible Spending
• Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees