Assistant Manager

Metropolitan Development•Nashville, TN

3h•Onsite

About The Position

MDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville. MDHA employs over 300 staff members, has a budget of $200 million, and houses approximately 30,000 people, primarily through nearly 8,000 Section 8 Vouchers and over 6,800 apartments, which are mainly Project-Based Rental Assistance (PBRA) units, at 39 properties. MDHA is a housing authority, a community development agency, and a redevelopment agency. Under the direct supervision of the Property Manager, the Assistant Manager is responsible for providing assistance/support throughout the MDHA property portfolio in the absence of a property manager. This role provides administrative support, management, direction, and leadership to ensure the assigned property (or properties) is maintained, meets expected results, and operated in accordance with MDHA affordable housing and HUD rules and regulations.

Requirements

Ability to effectively lead and manage to maximize the performance of property personnel
Thrive under pressure in a fast paced environment
Self-directed with the ability to successfully solve problems independently
Be fiscally responsible
Ability to make sound decisions
Establish and maintain good working relationships with others
Strong analytical abilities
Detailed oriented
Ability to manage ever changing priorities (multi- task)
Communicate well with others (oral and written) with good organizational skills
Able to give and receive constructive criticism
Ability to embrace change
Knowledge of the principles and practices of Affordable Housing, HUD's Multi-family (S-8) (PBRA) program, federal, state, and local laws and regulations governing housing operations
Ability to perform general administrative duties
Ability to read and interpret MDHA's Tenant Selection Plan (TSP); house rules and HUD's Handbooks and related policies and procedures
Knowledge of rent calculations, eligibility, verifications, recertifications, tenant screening and Fair Housing
Willingness, mental and physical ability to perform the duties involved in this classification
Ability to perform work with or without accommodation that requires sitting, standing, and walking, dexterity of hands and clarity of vision, speech and hearing and powers of observation, other physical duties as required
Knowledge of general accounting practices
Ability to accurately perform mathematical computation, calculate amounts and rates, and the ability to understand financial statements and budgets
Two years of college education plus four (4) years of responsible property management experience in property management and leasing with two (2) years of initial lease up experience on a low-income tax credit property or a combination of education and work experience that meets the KSA required for this position
Valid Tennessee driver's license
Certified Occupancy Specialist (COS) certification
Tax Credit Compliance Certification
Home Certification or Blended Occupancy Specialist (BOS)
Certified Financial Specialist (CFS)

Responsibilities

Review tenant's accounts and other bookkeeping activities and complete monthly procedures and vouchers
Collect 98% outstanding Tenant Accounts Receivables monthly
Participate in the annual budget process for each property
Prepare monthly write off reports for submission to the Senior Property Manager
Insure accuracy and compliance with HUD's Occupancy Handbook, 4350.3, EIV, MHDA's Policy and Procedures, Yardi 7, monthly procedures for voucher processing, maintenance and budget
Review and complete resident files, enforce lease and process legal activities
Assist property manager in procurement purchases
In the absence of the Property Manager, lead, coordinate and direct the property management operations in coordination with the Senior Property Manager, leasing assistant(s) and central office staff
Assist in supervising the day to day operation of the property management office and provide direction to the maintenance staff
Attend all staff training and development and further develop skills for advancement
Assist in training and coaching of leasing assistants
Perform back up duties to property manager in their absence and keep the property manager informed of resident requests an activity
Handle residents’ complaints and requests in a professional manner
Demonstrate a professional appearance and attitude
Other related duties as assigned