Assistant Manager

The Lightstone Group, LLC•Independence Charter Township, MI

About The Position

Beacon Management is hiring an Assistant Property Manager for Hidden Lakes Apartments in Grand Rapids, MI! Beacon Property Management proudly owns, operates, and manages 54 residential housing communities across the U.S. Our properties are located in Michigan, New York, Pennsylvania, New Jersey, and Virginia. We pride ourselves on resident satisfaction and aim to provide high-quality customer service in everything that we do. That’s why we staff each site with trusting and caring management and maintenance teams. Always striving to build resident loyalty, Beacon Management pledges to provide quality homes and excellent service to our residents to give them the best value for their dollar and earn their highest compliment, their continued residency with us. Beacon Management provides career development opportunities, paid training for certifications, competitive paid holidays, and robust benefit packages!

Requirements

Previous experience in bookkeeping or accounting with office management responsibility.
Ability to develop a rapport with the residents and community staff.
Customer service skills.
Organization skills.
Accuracy and attention to detail.
Ability to meet deadlines.
Floating duties as assigned.
Written and verbal communication skills.
Proficiency with Microsoft Office Products.

Nice To Haves

Residential property management experience preferred.

Responsibilities

Handle recordkeeping and reporting responsibility on a daily, weekly and monthly basis.
Maintain accurate records of income and expenses including processing invoices for payment when required.
Responsible for the collection, posting and depositing of revenue to include receiving, processing and posting rents and security deposit payments.
Handle delinquencies, late notices and evictions. Maintain minimum 95% collection status and try to limit bad debt.
Monitor, log and deposit laundry revenue according to company policies and procedures.
Monitor all utility bills for correct billing of occupied apartments through charge backs, enforcing lease requirements and legal filings for non-compliance as necessary.
Process renewal letters and complete a follow up with the resident while maintaining a monthly renewal log.
Organize and maintain resident files per company procedure.
Assist with staff management responsibilities to include supervising, training and development.