Assistant Manager - 5449

Guardian Real Estate Services LLC•Portland, OR

8d•Onsite

About The Position

Guardian has an opportunity for a Full-Time Assistant Manager to join our team at Wy'East Plaza! Wy'East Plaza is a 175-unit affordable (LIHTC) apartment community in Portland, OR. An Assistant Manager’s primary role is to assist the Community Manager with day-to-day operation of the property, administration of resident paperwork, completion of property accounting, reports, and work orders. As well as to support Community Manager in enforcing Guardian Management policies and procedures, and to always adhere to Fair Housing and Landlord Tenant Laws. An Assistant Manager is responsible for coordinating with other property staff and vendors to provide outstanding customer service to the residents, maintaining excellent curb appeal, providing well-timed and proactive property maintenance, safeguarding the good financial health and stability of the property, confirming timely compliance with all government and property program requirements, and completing all required paperwork and reports on time. For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional and communicative. This position requires general knowledge of all property management duties and operations. Previous affordable housing experience, preferred.

Requirements

High school diploma or GED.
At least one (1) year of experience working in property management or a similar field.
Excellent attention to detail and organizational skills.
Strong mathematical skills.
Strong customer service skills.
Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
Ability to speak, read and write in English.
Ability to communicate effectively and in a timely manner, both verbally and in writing.
Ability to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
If applicable, own or have access to a reliable and properly insured vehicle for use in business transportation needs and maintain a valid driver’s license.

Nice To Haves

At least one (1) year of experience working in affordable property management, strongly preferred.

Responsibilities

Assist Community Manager with day-to-day operation of the property
Administration of resident paperwork
Completion of property accounting, reports, and work orders
Support Community Manager in enforcing Guardian Management policies and procedures
Adhere to Fair Housing and Landlord Tenant Laws
Coordinate with other property staff and vendors to provide outstanding customer service to the residents
Maintaining excellent curb appeal
Providing well-timed and proactive property maintenance
Safeguarding the good financial health and stability of the property
Confirming timely compliance with all government and property program requirements
Completing all required paperwork and reports on time
Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian’s policies on accounts receivable.
Ensure that your work follows the affordable program requirements applicable to the property.
Complete resident income certifications and recertifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
Complete move-in/move-out paperwork with residents.
Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining and updating the property’s wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
Identify leasing prospects and occasionally respond to routine leasing inquiries.
Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system (Yardi Voyager).
Work with Community Manager and Maintenance staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
Accurately record time worked, adhere to time keeping guidelines daily.
Liaison with corporate departments to provide a team approach to the management of the property.
Establish and maintain collaborative working relationships between departments and with coworkers.
Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
Other duties as assigned by the Community Manager or Regional Property Manager.