Mass Posting - Assistant Manager (Eastern MA/RI)

Central Rock Gym • Warwick, RI

4h • Onsite

About The Position

As an Assistant Manager, you will work closely with the location’s General Manager to manage day-to-day operations of your CRG location including staffing, membership, programs, events, route setting, payroll, communications, retail/rental gear, and facility maintenance. You will lead by example to establish and foster a fun and welcoming environment, ensure a smooth flow of the operation, and provide an outstanding CRG community experience.

Requirements

• Flexible schedule – ability to work whenever necessary early mornings, nights, and Holidays.
• 2+ years climbing required.
• Ability to take initiative and make confident decisions with a strong attention to detail.
• Approachable and energetic personality with ability to lead a team effectively.
• Self-motivated to work, self-directed and independent as well as a Team Player.

Nice To Haves

• CPR/First aid certified, a plus
• CWI, AMGA, or similar certification highly desired.
• Experience with Google Suite preferred.

Responsibilities

• Create a positive, inclusive environment for all employees, members and guests and ensure the smooth operation of the gym.
• Assist with reporting, meeting goals, and overseeing payroll and expenditures.
• Outstanding customer service with clients.
• Assist in identifying opportunities for operational improvement, marketing strategies, and overall policy implementation while communicating these to and collaborating with corporate staff.
• Manage retail including adequate stock, accurate inventory, and new products.
• Assist in managing staffing and scheduling including hiring, performance reviews and dealing with employee issues.
• Ensure staff are trained, knowledgeable and able to support the facility.
• Ensure facilities and equipment remain clean, functioning, and high quality.
• Support incident reporting, safety reviews, and emergency situations.
• Expert in all programs and options offered at CRG.
• Assist in planning and executing location and brand events including competitions, member nights and special events.
• Maintain knowledge and understanding of climbing industry trends.
• Other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed