Assistant Manager

Dial Equities.•South Bend, IN

About The Position

Haley Residential is looking for a proactive, people-focused Assistant Manager who’s eager to make a difference. In this role, you’ll help lead the way—supporting residents, driving results, and creating a community people are proud to call home. If you're all about teamwork, thrive in a fast-paced environment, and love the idea of growing with a company that values integrity, performance, and relationships—this is your opportunity to shine! At Haley, your career is more than just a job—it’s an opportunity to grow, thrive, and make a meaningful daily impact! We are committed to supporting what matters most to you: your well-being and your future. We offer a competitive compensation and benefits package, exciting bonus opportunities, 401K with company matching, and more. Come grow with us at Haley Real Estate Group, where innovation, teamwork, and strategic thinking drive everything we do. POSITION PURPOSE The Assistant Community Manager supports the Community Manager in overseeing the apartment community's daily operations, marketing, and resident relations. This role is critical to ensuring the smooth operation of the community and enhancing the resident experience through proactive management and support.

Requirements

Prior experience in property management or a related field is preferred.
Experience in handling business financial responsibilities preferred.
Continuing education or certification in the property management field is a plus
Strong written and verbal communication skills are essential.
Ability to manage multiple priorities effectively in a fast-paced environment.
Must have a valid state driver’s license and a reliable vehicle available for use during business hours.
Consistent and punctual attendance is crucial to performing the duties of this position.

Responsibilities

Assist in all aspects of marketing and leasing, including showing units, screening, and selecting qualified residents.
Participate in the creation and execution of advertising and marketing strategies.
Conduct competitive market surveys and generate reports.
Ensure compliance with rental applications and lease agreements.
Perform all leasing functions and serve as a resource for leasing consultants.
Support the Community Manager in handling resident inquiries, complaints, and concerns.
Assist with collections, maintaining complaint logs, and managing the move-in and move-out processes.
Ensure resident satisfaction by addressing issues promptly and effectively.
Assist residents in setting up their accounts on the online portal during the move-in process.
Assist in scheduling and inspecting maintenance work to ensure high property upkeep standards.
Conduct daily inspections of the grounds, common areas, and make-ready processes.
Provide recommendations for physical repairs, replacements, and improvements.
Assist in the preparation and management of the community's budget.
Monitor budget variances and occupancy prediction reports and contribute to financial reporting.
Approve invoices, manage inventory of equipment and supplies, and support payroll operations.
Maintain a clean and organized office environment, including properly storing and shredding paperwork as needed, uploading essential documents to all platforms, and ensuring notes are accurately and timely entered.
Manage online filing in a timely and effective manner.
Perform other duties and responsibilities as assigned by the Community Manager to support the community's overall success