Stonehaus Assistant Manager

Westlake Village Inn•Westlake Village, CA

27m•$75,000 - $78,000

About The Position

Stonehaus is more than a restaurant it’s an experience. We are seeking an exceptional hospitality leader who thrives in a high-energy, guest-focused environment and is passionate about elevating both team performance and guest experience. If you are driven, polished, operationally sharp, and ready to lead from the floor, we want to meet you. As Assistant Manager, you will serve as a key operational leader, partnering with the Director of Operations to ensure Stonehaus consistently delivers outstanding service, flawless execution, and a culture of excellence. You will directly lead and inspire a team of 25–30 front-of-house professionals. This role is ideal for a hospitality professional who balances business acumen with a passion for service.

Requirements

7+ years of leadership experience in a high-volume food & beverage environment
Proven ability to lead and motivate teams of 20+ employees
Strong financial acumen (labor, cost control, inventory management)
Passion for delivering elevated guest experiences
Calm, confident decision-maker under pressure
Exceptional communication skills (written and verbal)
Hands-on leader who isn’t afraid to jump in when needed
Prolonged standing, walking, and active floor presence
Manual dexterity for service operations
Ability to lift and carry up to 25 pounds
Evenings, weekends, and holidays as business demands

Responsibilities

Recruit, train, coach, and develop high-performing FOH teams
Create a culture of accountability, hospitality, and excellence
Conduct performance evaluations and ongoing coaching conversations
Lead pre-shift meetings that inspire and align the team
Be a visible, hands-on leader on the floor
Resolve guest concerns with professionalism and grace
Build strong relationships with guests, VIPs, and group clients
Uphold and elevate Stonehaus’ reputation for exceptional hospitality
Maintain expert knowledge of all food and beverage offerings
Ensure consistent quality, presentation, and service standards
Enforce compliance with all local, state, and federal alcohol and food safety regulations
Manage labor budgets and scheduling strategically
Oversee inventory, ordering, and cost controls
Protect revenue through strong cash handling and operational discipline
Monitor cleanliness, maintenance, and physical condition of the outlet
Proactively identify and recommend improvements
Partner seamlessly with culinary, events, and operations teams
Contribute positively to the overall culture and success of Stonehaus