Assistant Manager

Habit Burger & Grill•Chantilly, VA

1d•Onsite

About The Position

At Habit Burger & Grill, the company emphasizes flavor, energy, and opportunity, driven by a people-first philosophy. For over 50 years, they have focused on quality, teamwork, and opportunity, earning the title of "Best Tasting Burger in America". They invest in their team members through hands-on training, a clear career path, ongoing support, and a strong promote-from-within culture. As an Assistant Manager, you will work closely with the General Manager to assist with all daily operations of the restaurant. This role is responsible for coordinating communication and teamwork within the management team to achieve restaurant goals and is key to maintaining and growing sales by delivering an exceptional customer experience.

Requirements

Strong knowledge of commonly-used concepts, practices and procedures in a restaurant.
Basic knowledge of general business practices.
Read, write, and communicate effectively in English.
Basic math skills and computer competency.
Customer service focused and oriented.
Strong problem-solving and conflict-resolution skills.
Demonstrate excellent leadership qualities and professionalism.
Food Manager Certification and/or ServSafe Manager Certificate required.
Ability to work a flexible full-time schedule based on restaurant needs.
Ability to travel occasionally for meetings, conferences, and training.

Nice To Haves

2-4 year of experience in related food service management position preferred.
High school degree or equivalent preferred.

Responsibilities

Assist in recruiting, hiring, and onboarding of FOH & BOH Team Members.
Assist and supervise the training and development of FOH & BOH Team Members.
Uphold food preparation specifics by ensuring standard operational procedures are followed for consistent delivery of quality food items.
Communicate, train, and educate Team Members and Shift Leaders on all changes or new procedures, processes, products, promotions, or equipment introduced to the restaurant.
Conduct Succession Planning 1-on-1s with designated Team Members.
Ensure Team Members comply with all established standards, including personal safety, food safety, sanitation, personal hygiene, appearance, and uniform.
Manage daily operations of a restaurant shift.
Increase sales by ensuring guest satisfaction and prompt problem resolution.
Ensure food quality and availability.
Maintain cleanliness, organization, and stocking in all areas of the restaurant.
Assist in the development of Team Members.
Maintain and build sales.
Conducting and managing inventory.
Placing food orders and processing invoices.
Track and manage labor and food costs to meet restaurant goals.
Assist in the preparation of work schedules for Team Members.
Manage daily operations of opening, closing and mid shifts.
Maintain restaurant equipment in working order and request service or repair for issues.
Directly responsible for maintaining food safety, personal safety, and sanitation standards for the restaurant according to health department regulations and company standards.
Comply with and maintain personal hygiene, appearance, and uniform standards for all Team Members.
Monitor adherence to all applicable labor laws.
Other projects/duties as assigned by the Restaurant General Manager.