Assistant Manager

Altitude Trampoline ParkFranklin, MA
1d

About The Position

Altitude Trampoline Park Franklin, MA is looking for energetic individuals with a passion for guest experience to join our management team! Our managers are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park employees and jumpers!

Requirements

  • Ability to effectively lead and manage a team
  • Willingness to be hands on and help with any and all duties in the park
  • Passion for customer orientation and going the extra mile to make customers happy
  • Strong customer service skills
  • Excellent communication skills
  • Comfortable with technology. Ability to learn and use a point-of-sale system
  • Availability to work a combination of weekdays, nights, and weekends. Weekend availability is required
  • Ability to work 20-35 hours a week
  • Reliable transportation to and from work

Nice To Haves

  • Prior management experience preferred. Willing to train the right candidate

Responsibilities

  • Provide courteous customer experience when responding to customer's questions, complaints, or requests
  • Communicate and enforce all park regulations and jumping rules in a personable and professional manner
  • Establish and maintain a clean and safe environment for patrons and staff in and around jumping surfaces, foam pits, and other activity areas
  • Complete opening and closing duties such as safety audits, cash deposits, and other managerial checklists
  • Fill in as a cashier, court monitor, party host, etc. as needed
  • Remain alert and use all senses while supervising employees and park guests
  • Work as a team with other management team members
  • Supervise employees to ensure positive experience for all customers and thorough and timely completion of all necessary tasks
  • Use good judgement to solve problems as they arise
  • Perform any other services or duties as required by management

Benefits

  • Flexible schedule
  • Competitive Pay
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