Assistant Manager - West LA / Pico

Total Wine & MoreLos Angeles, CA
Onsite

About The Position

As an Assistant Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for customers. Internally referred to as Assistant Manager, you will report to the Store Manager, supporting store operations and helping build a sales and service culture to expand the customer base and maximize profitability. The company is America’s largest independent retailer of wine, spirits, beer & more, seeking motivated and talented individuals to provide best-in-class service and spark joy with customers and communities. They are expanding their business and increasing the number of Stores and Store Support Centers across the country. If you possess an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this position may be suitable for you.

Requirements

  • Must be 21 years of age or older
  • 1-3 years of work experience
  • 2+ years of proven experience in a managerial or supervisory role in a retail setting
  • Experience leading, motivating, and developing a sales-focused team
  • Familiarity with point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires, including evenings and weekends

Nice To Haves

  • Bachelor’s degree in business administration or related field preferred

Responsibilities

  • Drive sales and deliver against key performance metrics (KPMs)
  • Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills
  • Support day-to-day operations, including payroll, inventory, merchandising and shrink
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
  • Help maintain vendor relationships to support store and inventory objectives
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
  • Perform other duties as assigned

Benefits

  • Paid time off
  • Generous store discounts
  • Comprehensive health care plans including medical, prescription, dental and vision
  • 401k
  • College tuition assistance
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