Oil Changers Assistant Manager (926)

Oil Changers•Boise, ID

20d•Onsite

About The Position

At Oil Changers we aim to provide the best and fastest service to each customer that drives through, hence our slogan “Drive Thru. Drive Happy.” Do you have a passion for cars? Our lube shop is looking for an assistant manager to oversee daily operations and lead our team. If you have experience in customer service and team leadership, we want to hear from you! Apply now to join our team. Oil Changers will provide you with all the training necessary to take your skills to the next level which will help you leverage your skills anywhere you go! Did we mention that we LOVE promoting from within? Assistant Manager Nature of Work: Responsible for assisting the Manager in providing (or in the Manager’s absence, providing) efficient and quality service to customers. Can be given primary responsibility for specific functions within the store as directed by the store manager.

Requirements

To successfully perform the essential functions of the position, the employee must be able to read and write English.
Good technical knowledge and math skills are required.
The employee must be able to reach overhead to a height of four feet.
Additionally, they should be comfortable with constant bending, stretching, and stair use.
The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers.
Mobility is required.

Nice To Haves

Previous supervisory experience is preferred.

Responsibilities

Open and Close the Station on time.
Monitor workflow to ensure that vehicles are serviced within specified time limits.
Provide daily supervision and training to Lube Technicians, including coaching, counseling, corrective action and performance evaluation; monitoring staffing levels and adjusting accordingly.
Meets sales goals.
Complete daily, weekly and monthly paperwork.
Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized service including but not limited to transmission, differential and radiator services; input customer and maintenance information into computers; explain service to customers and accept payment for services.
Maintain proper cash controls (i.e. follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.).
Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints.
Observe and comply with safety rules and regulations.
Perform related duties as assigned.