Assistant Manager Full Time

Uptown Cheapskate Edmond & Norman•Norman, OK

1d•$30,000 - $36,000

About The Position

The assistant store manager will assist the general manager and ownership with the operation of a profitable store that is focused on exceptional customer service that exceeds customer expectations. Responsible for all aspects of managing a single store including hiring/scheduling, developing and managing a team focused on the customer. Assist with the oversight of day to day store operations to achieve sales and profitability goals, customer acquisition and customer retention. Accountable for inventory quality control, budgeting, including labor cost and operational expenses. This is a hands-on, led by example position. Team Development- Identifying, recruiting and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals. Total labor goal below 20% of net sales. Coaching, training and motivating team members to achieve higher performance and interaction with all customers. Demonstrate high values and service by leading by example on the sales floor. Schedule regular meetings with team members to keep abreast with additional training, changing conditions and current fashion trends. Sales and Results Driven Develop and execute strategies to drive customer traffic, customer buys and customer sales. Adhere to company guidelines keeping COGS in balance and minimizing potential for loss. Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.

Requirements

Strong demonstration of current fashion trends for core customer
Strong coaching/leadership, customer service and selling skills with a take-charge mentality
Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week
Strong verbal and written skills
Demonstration of management skills and the go-to source for the team for creative solutions for all challenges encountered
Outwardly display a high level of energy without need for motivation

Responsibilities

Hiring/scheduling
Developing and managing a team focused on the customer
Oversight of day to day store operations to achieve sales and profitability goals, customer acquisition and customer retention
Inventory quality control
Budgeting, including labor cost and operational expenses
Identifying, recruiting and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals
Coaching, training and motivating team members to achieve higher performance and interaction with all customers
Demonstrate high values and service by leading by example on the sales floor
Schedule regular meetings with team members to keep abreast with additional training, changing conditions and current fashion trends
Develop and execute strategies to drive customer traffic, customer buys and customer sales
Adhere to company guidelines keeping COGS in balance and minimizing potential for loss
Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations