Assistant Manager (Laurel Bluff Apts!)

Palms Associates, LLC•High Point, NC

About The Position

Palms Associates is searching for a detail-oriented, customer-focused Assistant Property Manager to support the daily operations of Laurel Bluff Apartments and Townhomes. If you excel at helping residents, driving results, and growing your career in property management, this could be the perfect next step. For an Assistant Property Manager, working at Palms means contributing to a property we built, we own, we manage! It means continuously improving upon 60 years of service to our residents. It means access to not only housing discounts, monthly and yearly bonus awards, and Grace Hill Learning, but access to historically generous, and immediately vested, 401k and profit-sharing rewards (10% each of the last 8 yrs) as well as $1,000/$1,500 HSA contributions. Our in-house development and renovations teams are always building new properties or renovating our current portfolio. It’s no surprise that company-wide our average tenure of all associates is greater than 7 years!

Requirements

1+ years of property management experience required.
Strong customer service, communication, and organizational skills.
Ability to prioritize work effectively and adapt quickly to changing priorities
Successful track record of assisting in the collection of delinquent rent
Focus on providing outstanding customer service to our new and current residents
Ability to work weekends and a flexible schedule as needed.

Nice To Haves

Property management designation such as CAM, CAPS, NALP/CALP preferred.
Yardi and Revenue Management Software experience a plus
Bilingual a plus

Responsibilities

Assist the property manager in the critical areas of leasing, collections, resident services, revenue growth, and compliance with legal and company policy
Contribute to revenue growth by brainstorming ways to set community apart
Execute marketing activities using social media and creative community promotions
Lead by example to prioritize the highest customer service to promote resident retention
Set resident expectations early regarding prompt payment of all balances owed
Commit to minimize delinquent rent
Participate in company-wide training programs to stay compliant with real estate law and develop professional skills
Collaborate with maintenance team to help achieve property-wide goals
Step in to manage the property in the Manager’s absence.

Benefits

Monthly and holiday bonus opportunities
Career development, including Grace Hill Training
Health/Vision/Dental/Life/Disability Insurance, Flex Spending, HSA
Excellent PTO
Wellness day off and additional floating holiday
Community service day off
Housing discount
$1,000/$1,500 contribution to Health Savings Account (HSA)
401k 4% match; historically 6% profit sharing, all immediately vested to you!
Opportunities for growth, careers available at 23 large apartment communities throughout the Southeast!