Assistant Manager

Bass Pro Shops • Harrison, AR

19h • Onsite

About The Position

The Assistant Manager assists the Manager with the day-to-day operations of Nature’s Wonders. Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”

Requirements

• Excellent organizational skills and attention to detail
• Excellent verbal, written and communication skills
• Experience in a customer service environment
• Excellent self-motivation and initiative while unsupervised
• Must be able to lift up to 25 pounds at once.
• Ability to move freely around your workspace.
• Sitting, standing, squatting, kneeling, bending, crawling, and climbing may be necessary physical requirements for this position.

Nice To Haves

• Previous management experience preferred.

Responsibilities

• Assists the manager in organizing, planning, and implementing strategies and procedures.
• Coordinates retail operations such as schedules staff, opens and closes the store, ensures employees duties are being fulfilled and objectives are being met.
• Reviews sales data and assists in strategizing to improve in areas.
• Assures smooth operation of daily sales, point of sale practices, orders, payments.
• Observes and ensures customer service policies are being upheld and practiced by all staff.
• Works with the Director of Purchasing to assure spending budgets are being honored and inventory is maintained.
• Supervise and motivate staff to perform their best.
• Coaches and supports staff as needed to maintain an optimal work environment.
• Handles complaints from customers and diffuses challenging situations.
• Actively involved in all departments ensuring policies and procedures are followed.
• Runs daily, weekly, and monthly sales reports for review, focusing on areas of improvement.
• Attends local events and represents the company in a professional manner.
• Assists HR Coordinator with communicating information related to employee disciplinary actions, evaluations, terminations, etc.
• ALL OTHER DUTIES AS ASSIGNED

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed