Assistant Manager - STORAGE

TJO 10 X 10 MANAGEMENT, L.P.•Houston, TX

About The Position

Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Seguin, TX area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

Requirements

High level of customer service skills
Excellent interpersonal and communication skills – both on the phone and in person
Hospitality background
Retail sales background
Basic MS computer skills

Responsibilities

Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
Serve and guide new customers through rental processes and agreements.
Follow up with clients and converting telephone and walk-in inquiries into rentals.
Provide best-in-class customer service to existing customers.
Greeting customers promptly, enthusiastically, and professionally.
Resolve customer issues in a timely and effective manner.
Ensures that company standards of cleanliness and appearance are met.
Inspect the property, including performing lock checks.
Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
Record keeping.
Perform other duties as assigned.