Assistant Manager

Burger King•Tyler, TX

1d•$15

About The Position

The Assistant Manager (AM) is the operations leader of the restaurant, focused on profitability, guest service, people development, and operational management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. This role operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (approximately 20–45 employees).

Requirements

Must be at least eighteen (18) years of age
High school diploma or GED required; two (2) years of college preferred
One to two (1–2) years of previous quick-service restaurant experience; management experience preferred
Basic understanding of P&L interpretation and management to influence profitability
Demonstrated leadership skills
Understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and/or irregular shifts as needed to support restaurant operations

Responsibilities

Manages inventory costs and maintains inventory through daily, weekly, and monthly inspections
Places and receives inventory truck orders
Maintains and regularly monitors a list of all restaurant assets
Ensures preventative maintenance of restaurant facilities and equipment is completed according to company standards, coordinating with external vendors as needed
Ensures that the restaurant follows all cash control and security procedures (e.g., safe counts, cash drawer management)
Motivates and directs team members to exceed guest expectations by providing accurate, fast, and friendly service in a clean facility
Provides coaching and feedback to Shift Coordinators and Team Members to strengthen team capabilities and improve restaurant performance
Directs the restaurant team to ensure efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines
Ensures the restaurant consistently upholds operational and brand standards
Performs the duties of Hourly Shift Coordinator when necessary