Assistant Manager

Nolan Living•Carmel, IN

just now•Onsite

About The Position

At Nolan Living, we are seeking an Assistant Manager who is a detail-driven professional and thrives in a fast-paced environment. This role involves balancing the books, supporting the team, and ensuring the community runs efficiently. If you are passionate about organization, customer service, and making a difference, this position is for you. Nolan Living boasts over 30 years of experience, managing 6,300 units across 26 properties in the Midwest and Texas. The company is recognized for its excellence, integrity, and heart, with a team of over 200 members dedicated to delivering exceptional living experiences.

Requirements

2+ years of multifamily leasing experience
Strong financial and administrative skills
Ability to handle cash and manage confidential information
Excellent communication and organizational abilities
Proficiency in data entry and reporting
Ability to multi-task and thrive in a fast-paced environment
Knowledge of fair housing laws and property operations
High school diploma or GED required (or 6+ months of relevant experience)

Nice To Haves

Yardi experience preferred

Responsibilities

Welcome and assist prospective residents in person and over the phone
Conduct engaging tours and follow up with leads
Prepare move-in files and ensure apartments are move-in ready
Receive, record, and deposit rent and fees daily
Post payments, process refunds, and reconcile ledgers
Manage delinquencies and initiate eviction processes as needed
Prepare and distribute resident statements and utility billing
Complete daily, weekly, and month-end financial reports
Assist with audits and ensure financial accuracy
Support leasing efforts and respond to resident inquiries
Maintain confidentiality of all financial and resident information
Assist the Property Manager with staff oversight and operations
Ensure compliance with all company policies and procedures

Benefits

Competitive pay with growth potential
Commission Structure: $100 per lease/renewal over 6 months; $50 per lease/renewal under 6 months
On-site housing discount starting at 30% (and growing with tenure)
Generous PTO and up to 15 paid holidays
401(k) with company match
Health, dental, and vision insurance
Company-paid life insurance
Health Savings Account with company match
Flexible Spending Account
Ongoing training and career development