Assistant Manager -Tropical Smoothie Cafe

Prayosha Group - Fuddruckers & Tropical Smoothie Cafe•Hampton, VA

50d

About The Position

Looking for a leader to become the foundation of our Tropical Smoothie Cafe family in Hampton with potential to grow into a bigger role. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order from the freshest ingredients. We find that superior, simple ingredients including real fruits and veggies just tastes better.

Requirements

Ability to train and coach crew members and develop future leaders of our Tropical Smoothie family
Experience with ordering from vendors, receiving orders and inventory control
Knowledge of labor, food cost and other cost management for operation
Ability to oversee day to day operations of a restaurant
Two or more years of restaurant experience, including progressive supervisory experience
Legally able to work within the State and Federal guidelines
Valid driver’s license
Ability to multi-task and remain positive in sometimes stressful working conditions
Serve Safe Certified required (or willing to get certification within 60 days)
Ability to oversee day to day operations of a restaurant

Responsibilities

SUMMARY OF RESPONSIBILITIES The Assistant Manager is responsible for leading the FOH and BOH operations of the Cafe
The manager will spend significant time performing managerial duties, as well as some back of house cooking/smoothie functions
Key responsibilities include helping with hiring, managing staff, training new and current staff and disciplining restaurant team members whenever necessary
The assistant manager is responsible for ensuring excellent guest experience, the safety of our guests, team members and property, and product quality
The position will lead and develop the assistant manager to drive catering and increase sales
The assistant manager must hit operational and sales goals for the Cafe, as well as operate within brand standards
Bring energy and a smile to work every day
Operate well in impeccably clean, efficient and organized restaurant environments
Wears an “owner’s hat” in operating the store
Knowledgeable and proficient in each position within the cafe
Successful completion of the Cafe Basics, Certified Trainer, and Crew Leader Training Programs
Recruits, interviews, hires, and trains new Crew Members to ensure the café is staffed at the appropriate level
Manages and delegates daily functions of the café including prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning duties
Leads and coaches staff during each shift to ensure brand standards are upheld
Manages the brand experience, including hospitality, quality control, and speed of service
Ensures all safety and security policies are being followed as set by the brand
Monitors sales growth and cost control of the store against the budgeted expectation and historical performance to maximize profitability
Leads marketing and promotional campaigns
Executes marketing and sales programs following guidelines
Hires and trains cross functional Team Members to ensure the store is staffed at the appropriate level
Manages labor to ensure proper staffing levels to meet the budget and sales strategy
Creates a Schedule that meets labor goals while making sure the store is running to standards
Manages the inventory and par levels weekly
Conducts inventory weekly
Ensures equipment is operable to execute brand standards
Drives servsafe compliance and proper food handling procedures
Performs any additional tasks necessary to run the store
Bending, lifting and carrying up to 30-50 pounds to perform duties like stocking, refilling ice or taking out trash
Constant face-to-face interactions with crew members and customers
Assistant Managers can expect to have a 45-50-hour work week during the busy times of the year (40-45 when it is slower), dictated by the needs of the business
Some early mornings, late evenings, weekend, and/or holiday hours and will have additional opening/closing responsibilities
Leads Crew Members and Shift Leaders by demonstrating Tropical Smoothie Cafes core values in all interactions
Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift