Assistant Manager

Riderflex•Sprinfield, MA

12h•Onsite

About The Position

There’s no better way to shift and restart your career than joining a growing industry! 6 Brick’s is open in Springfield, MA. Created with and for Springfield, MA residents and surrounding communities. A family-owned business with a commitment to people, plant, and purpose connecting customers with products they can use in their wellness routine. The Assistant Manager supports the Senior Leadership team and reports directly to the Director of Operations/Purchasing & Inventory Manager. The main duties of the Assistant Manager are to support the Senior Leadership team & ensure the Sales Floor as well as Inventory are well-supported.

Requirements

Understanding of inventory management best practices specific to the cannabis industry.
Ability to manage a team in a fast paced, regulated environment with a proactive approach to problem solving.
Complete understanding of reconciliation best practices/procedures.
Strong leadership abilities to motivate and inspire team members.
Exceptional customer service skills to address inquiries and resolve issues effectively.
Effective problem-solving skills to address and resolve issues.
Strong organizational skills to manage tasks, schedules, and priorities efficiently.
Efficient time management skills to maximize productivity during shifts.
Ability to mediate conflicts among team members and handle customer complaints diplomatically.
In-depth knowledge of store products and services to assist team members and customers accurately.
Effective delegation skills to assign tasks based on team members’ strengths.
Keen attention to detail to maintain high standards in store operations, including merchandising and cleanliness.
Understanding of systems such as Dutchie, METRC, Apex, Outlaw Technology, and Headset.
Must be 21 years of age
Must pass all state-required background checks.
Ability to lift up to 50 lbs.
Strong understanding of state/local regulatory guidance and policy (Ability to interface w/ CCC if necessary).
Proficient in adopting new software and ever-evolving technologies.
Strong knowledge of standard office applications and word-processing software. (proficient with Microsoft Office).

Nice To Haves

1-3 yr. previous retail supervisor experience preferred.
Cannabis industry experience preferred.
College Degree preferred, but not required.

Responsibilities

Assist in the daily management & operations of the dispensary.
Disciplinary/Coaching conversations – Facilitate career coaching & disciplinary conversations to ensure company standard operating procedures/policies are adhered to.
Financial Reconciliation & Deposit/cash handling procedures – Oversee retail cash handling procedures and support retail financial reconciliation as needed following completion of daily deposits.
Inventory Reconciliation – Oversee inventory daily audits, standard operating procedures and facilitate inventory variance reconciliation.
Facilitate Stand-Up meetings – Facilitate morning, mid-shift, & closing stand-up meetings to ensure the team is well prepared for day-to-day operations.
Hiring/Recruiting – Support the Senior Leadership team with hiring/recruiting strategies, interviews, and ATS support.
Schedule – Configure the store schedule in accordance with time-off requests within the HR platform, senior leadership team members OOO & ultimately the 6 Brick’s Time-Off Request Policy.
Report all incidents directly to Senior Leadership & in alignment with 6 Brick’s Internal/Incident report form standard operating procedures.
Facilitate team 1:1’s conversations on a monthly/bimonthly cadence to ensure a consistent performance & knowledge base of company standard operating procedures.
Send weekly communications for the department or departments you are overseeing to ensure streamlined and standardized approaches.
Support Security Audits – Support the Director of Operations with monthly security audits as well as the yearly security audit.
Orientation/Onboarding – Facilitate new-hire orientation. Providing a holistic/comprehensive understanding of all company standard operating procedures & policies.
New Hire training / team training – Coordinate & support new-hire training to completion ensuring team members have a full understanding of company standard operating procedures and strong understanding of cannabis compliance as well as cannabinoid/terpenes.
Support the senior leadership team, ensuring standard operating procedures are up to date and compliant with local, state, & ccc compliance guidelines.
Configure/facilitate all deal creations within Dutchie Backoffice in accordance with deals outlined by the senior leadership team.
Support receiving deliveries in-store and within Dutchie Backoffice/METRC.
Support opening/closing the facility.
Support the sales floor & customer transactions as needed.