Assistant Manager - DeLeon Springs

Guest Services, Inc.De Leon Springs, FL
Onsite

About The Position

The Food & Beverage is responsible for all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. The Food & Beverage Manager cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The Food & Beverage Manager motivates, instills accountability, and achieves results to drive success in the unit.

Requirements

  • High School Diploma/GED required.
  • At least 3 years of experience in related management required.
  • Demonstrated talent for interacting with a wide variety of people.
  • Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
  • Strong customer service abilities; actively looks for ways to assist customers and coworkers.
  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
  • Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
  • Ability to stand for the entire workday and to climb steps regularly.
  • Withstanding temperature extremes in indoor and outdoor environments.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  • Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
  • Physical presence at the job site is essential to perform job duties.

Nice To Haves

  • Bachelor's or Business Degree preferred.
  • Food Safety Certified a plus.

Responsibilities

  • Plan, develop, and direct daily operations.
  • Forecast and analyze sales, labor, and profit; and, ensure compliance with established budget.
  • Schedule, supervise, and participate in the operational duties specific to the unit.
  • Recruit, supervise, train, schedule, discipline, review, and direct the unit's management and staff.
  • Maintain accounting records, daily reporting requirement, and cash control.
  • Manage P&L statement.
  • Respond to customer inquiries and resolve customer complaints.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.
  • Notify District Manager of all unusual events, circumstances, or other safety or quality control issues.
  • Act as Company's point of contact with clients.
  • Represent the company in a professional and positive manner at all times.
  • Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.
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