Assistant Manager

Goodwill Industries of NCPA • DuBois, PA

33d • $14 - $14 • Onsite

About The Position

To assist in developing, directing, and managing marketing program for a retail store using efficient and approved business practices that will realize the greatest potential revenue from available material. To review and analyze the results of store sales in order to establish performance standards, detect trends, and determining proper courses of action. To help develop the sales ability of disabled workers in order to prepare them for positions in competitive industry. To help train and motivate Sales Clerks to produce sales and perform their duties properly. To produce sales through the use of: display techniques: knowledge of the quality, characteristics, and merits of the merchandise and approved sales methods. To make routine operational decisions within organizational policy, when Store Manager is not available.

Requirements

• High school graduate or equivalent (minimum requirement).
• At least one-year experience with retail sales or related experience
• One-year supervisory experience

Responsibilities

• Promote a friendly and welcoming environment for all customers at all times.
• Maintain store cleanliness, organization, and sizing in order to promote a pleasant and safe shopping experience for all customers.
• Actively strive to resolve all customer concerns, complaints and conflicts while maintaining a positive and friendly attitude.
• Consistently monitor customer checkout times and provide prompt aid to appropriately expedite transactions.
• Process friendly, efficient, and accurate cash register transactions while focusing exclusively on the customer.
• Maintain up-to-date store when Store Manager is not available.
• Monitor constantly for any suspicious customer or associate behavior and promptly report any instance of theft to a supervisor.
• Promote safe conditions for all customers and staff and perform proper fire safety procedures.
• Promptly report any accidents/incidents and unsafe conditions or actions to a supervisor.
• Assures that the premises of the store is clean, neat, and orderly and that all safety practices are observed; and that each person is aware of his/her responsibilities for the prevention of fires; assures that daily inspections are made just prior to closing of each store.
• Keeps Store Manager informed of progress and problems.
• Can schedule store associates using approved number of hours and providing appropriate and adequate manpower of the store when necessary.
• Displays merchandise in correct manner.
• Prepares merchandise for proper stock rotation.
• Operates cash register properly.
• Prepares required daily sales reports.
• Makes daily bank deposits.
• Completes action on each directed task expeditiously, thoroughly, and reports results.
• Sets an example for subordinates.
• Conforms to Goodwill Personnel Policies and Procedures.
• Assures that workers are assigned to jobs adapted to their respective skills, abilities, and limitations.
• Delegate's duties, responsibility, and authority to Store Clerks when in charge to the extent required for effective operation; keeps Store Clerks informed of changes in policies and trends; directs and guides subordinates in their work and assures them they are an important part of the Goodwill Team.
• Does everything possible to educate the public about Goodwill Industries' purposes.
• Helps customers make selections of desired merchandise.
• Makes customers aware of reasons to buy items such as: quality, style, usefulness, and condition.
• Help train, direct, and supervise store clerks, helper/trainees, and disabled workers to sell and display merchandise and perform other duties as described by that person's job description.

Benefits

• Benefits after 90 days include: agency paid life insurance and vision insurance, vacation, sick, holidays, and eligible to participate in group health and dental programs with biweekly co-pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED