Assistant Manager - Johnston

Commerce • Johnston County, NC

1d

About The Position

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. Within the Department of Commerce, the Division of Workforce Solution’s (DWS) mission is to help people find jobs and achieve their career goals as well as help employers find and retain a qualified workforce. The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. The Johnston County NCWorks Career Center provides a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, or other placement services. This position will serve as the Assistant Manager for the DWS in the Clayton and Smithfield NCWorks Career Center. The individual will be a working supervisor. It will manage, coordinate, and supervise the daily operations of the Career Center. it will supervise a diverse team of workforce professionals, including a staff of 4- 6 DWS employees. The position will provide direct supervision of Center staff engaged in the provision of employment services, job training, limited unemployment insurance services, and labor market information services to customers seeking work and employers seeking workers in Johnston County. It will interact closely with workforce partners in an Integrated Services Delivery (ISD) environment to ensure the appropriate delivery of services to all customers. The position requires a high level of organizational skills and will be responsible for budgeting staff, training new employees, and reviewing work of staff. It may be asked to travel as requested based upon business need. The work is performed under the supervision of the DWS Center Manager in the Raleigh NCWorks Career Center. . NOTE: Special circumstances may require additional duties on a Center-by-Center basis and are at management's discretion. May add program-specific (TAA, RESEA, JVSG) statement. May participate in an employer outreach program.

Requirements

• Bachelor’s degree from an appropriately accredited institution and three years of experience in public or private employment service-related work including experience in a lead, coaching, or mentoring capacity including one year in a supervisory or lead capacity; or Associate degree and five years of experience in public or private employment service-related work including experience in a lead, coaching, or mentoring capacity including one year in a supervisory or lead capacity; or an equivalent combination of education and experience.

Nice To Haves

• Demonstrated ability to supervise, train and function as a resource for lower level staff.
• Demonstrated ability to evaluate programs and services, as well as individual progress.
• Demonstrated ability to analyze and interpret data related to local employment economic conditions.
• Demonstrated ability to solve problems and make decisions.
• Demonstrated ability to establish and maintain working relationships with applicants, employers, community organizations, and the general public

Responsibilities

• Manage, coordinate, and supervise the daily operations of the Career Center.
• Supervise a diverse team of workforce professionals, including a staff of 4- 6 DWS employees.
• Provide direct supervision of Center staff engaged in the provision of employment services, job training, limited unemployment insurance services, and labor market information services to customers seeking work and employers seeking workers in Johnston County.
• Interact closely with workforce partners in an Integrated Services Delivery (ISD) environment to ensure the appropriate delivery of services to all customers.
• Responsible for budgeting staff, training new employees, and reviewing work of staff.

Benefits

• 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
• North Carolina State Health Plan administered by Aetna
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
• NC State Retirement (TSERS), 401(k), and 457 savings plans
• WeSave Employee Discounts
• Eligibility for the Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree