Assistant Manager

Regis University•Brownsville, TX

1d•Onsite

About The Position

Regional Finance is expanding and seeking talented and driven individuals to join their team as an Assistant Manager. The company's goal is to provide growth opportunities for its team members while helping customers during challenging financial times by offering solutions and support. Founded in 1987, Regional Finance serves 450,000 customers annually and employs over 1750 team members, with plans to become a national leader in consumer financing. The core of an Assistant Manager role is customer orientation, focusing on assisting individuals in need. Regional Finance emphasizes making a meaningful difference in people's lives through a personal touch in finance and is committed to diversity, equity, and inclusion. Team members have opportunities for advancement and can participate in the Regional Reach outreach program to give back to communities.

Requirements

High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.

Responsibilities

Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.