Assistant Manager (AST) Position Regal Cinemas at Crossgates Mall is seeking a passionate and inspiring leader with operations experience to ignite the magic of cinema for our guests and employees, while delivering Regal’s vision of Sharing Joy through Extraordinary Experiences! Regal Cinemas is a leader in innovation in the cinema industry with immersive cinema experiences like 4DX, IMAX, ScreenX and industry-leading service, comfort and facility cleanliness for our guests. Regal offers health/dental/vision coverage and paid vacation for all FT employees, as well as Free Movie Tickets and 50% off food. What you’ll do: The AST is a Full Time position and will assist the General Manager to lead and coach your team to provide great experiences for our guests, create an environment where engagement, diversity and showmanship are paramount, set the standard for professionalism and deliver exceptional service, facility cleanliness, premiere picture and sound, food & beverage Summary: The Assistant Manager is an hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. Essential Duties and Responsibilities include the following. Other duties may be assigned. Regular and consistent attendance. Upholding and administering all theatre policies. The training, developing, coaching and supervising of non-management employees. Performing all staff positions as required. Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills. Ensure required alcohol certification and training are current where applicable. Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents. Ensuring guest satisfaction. Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal. Knowledge and compliance of dress code. Have completed or in the process of completing the management certification program. Have reviewed and understand the ROM. The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee. Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources. Controlling costs, including all direct operating expenses; purchasing and ordering concession and café stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies. Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns. Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels. Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination. Additional Duties and Responsibilities as assigned by the GM or other senior manager.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees