Assistant Manager (5448)

Domino's•Memphis, TN

17h

About The Position

The Assistant Manager (AM) is responsible for leading daily shift operations in alignment with Domino’s brand standards and AR Pizza’s LLC commitment to operational excellence, customer satisfaction, and team development. This position plays a critical leadership role in creating a positive work environment, developing team members, controlling costs, and ensuring every customer receives an outstanding experience. At AR Pizza, our people are our greatest asset. The Assistant Manager must lead with professionalism, accountability, and respect while driving store performance and profitability.

Requirements

Must be at least 18 years old.
High school diploma or equivalent preferred.
Prior restaurant or leadership experience preferred.
Strong communication and interpersonal skills.
Basic math and computer skills.
Ability to work in a fast-paced environment.
Reliable transportation required.
Must meet eligibility requirements for driving if required by the position.

Responsibilities

Lead and supervise team members during assigned shifts.
Ensure compliance with Domino’s operational standards and AR Pizza policies.
Model professional behavior, image compliance, and work ethic.
Maintain a safe and respectful workplace.
Ensure exceptional customer service in all interactions.
Address and resolve customer concerns promptly and professionally.
Uphold Domino’s customer satisfaction standards.
Maintain a service-focused culture within the store.
Execute food preparation according to brand standards.
Ensure compliance with food safety, sanitation, and health regulations.
Maintain store cleanliness and organization.
Prepare for and pass Operational Audits (OA), safety, and security inspections.
Follow all cash handling and deposit procedures.
Assist in managing labor and food cost controls.
Accurately complete required paperwork and inventory counts.
Protect company assets and report discrepancies immediately.
Assist in training and coaching team members.
Provide constructive feedback to improve performance.
Promote a culture of accountability and continuous improvement.
Support recruiting, hiring ,and onboarding processes as directed by the General Manager.
Assist in maintaining adequate staffing levels.
Ensure proper shift coverage.
Work a flexible schedule including nights, weekends, and holidays as business needs require.