Assistant Manager

QAS MANAGEMENT COMPANY INC • Charlotte, NC

1d

About The Position

As the Assistant Service Center Manager at Valvoline Instant Oil Change (VIOC), you will play a pivotal role in assisting in managing one of our nationwide service centers. This role focuses on delivering exceptional customer service while carrying out preventative maintenance on vehicles. Responsibilities include changing oil, checking and refilling fluids, rotating tires, testing and replacing batteries, as well as inspecting and replacing lights and wipers.

Requirements

• Effective interpersonal, oral, and written communication skills
• Knowledge of cash, facility, and safety control policies and practices
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Pass Tech, Certified Tech, SR tech, and ASCM training classes to become an ASCM.

Responsibilities

• Supervising and mentoring all Service Technicians
• Providing service training to new Technicians
• Helping the Service Center Manager to find solutions for customer service
• Provide superior customer service leadership
• Running inventory, scheduling, and payroll as business elements of the service center
• Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Open and/or close the service center under the specific direction of the Service Center Manager
• Follow company policies and procedures as outlined in the Standard Operating
• Perform vehicle inspections in required states. Safety or Emissions
• Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment.
• Inspect and test new vehicles for damage and record findings so that necessary repairs can be made.
• Test electronic computer components in automobiles to ensure proper operation. Tune automobile engines to ensure proper and efficient functioning
• Install or repair air conditioners and service components, such as compressors, condensers, and controls.
• Repair, replace, or adjust defective fuel filters.
• Check air pressure in vehicle tires; and levels of fuel, motor oil, transmission, radiator, battery, and other fluids; and add air, oil, water, or other fluids, as required.
• Rotate, test, and repair or replace tires.

Benefits

• Hands-On Learning: Gain valuable experience and training in automotive service with paid training that ensures you’re equipped with the skills you need to thrive and advance within our company.
• Career Growth: We’re committed to fostering your professional development. With clear pathways for advancement, we support your ambitions and help you achieve your career goals.
• Bonus Opportunities: Your dedication is rewarded with performance-based bonuses, recognizing and celebrating your contributions to our collective success.
• Medical, Dental, and Vision Insurance
• Basic and Optional Life Insurance and AD&D Coverage
• Voluntary Short-Term Disability Coverage
• Voluntary Accident Plan
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• DailyPay Option
• Visa Vault Payroll Card Option
• Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees