Assistant Manager

Burma Inc•Menlo Park, CA

19d

About The Position

A new restaurant featuring modern, elevated Mexican Cuisine is coming soon from one of the Bay Area`s leading restaurant groups. We are seeking a skilled Assistant Manager with 3 + years of restaurant manager experience, ideally within the Palo Alto or Peninsula area. Candidates with experience in upscale or fine-causal dining, new restaurant openings, and time spent with a well-regarded Bay Area hospitality group are strongly preferred. The Assistant Manager plays a key role in supporting the General Manager in overseeing daily restaurant operations. This position is responsible for assisting with staff leadership, delivering exceptional guest experiences, maintaining operational excellence, and supporting the achievement of financial and performance goals. The ideal candidate is a strong leader who thrives in a fast-paced environment and is passionate about building a collaborative high-performing team culture.

Requirements

1-2 years management experience in an upscale restaurant desired
Strong understanding of P&L management
Active Food Handlers, Sexual Harassment and Alcohol Beverage Control (RBS) certifications
Knowledge of food safety and hygiene regulations
Proven ability to train, lead and motivate diverse Front-of-House (FOH) team
Experience with Toast, POS systems, ADP, Opentable, Doordash, Ubereats

Nice To Haves

Mexican cuisine experience is a plus
Working knowledge of google spreadsheets and docs a plus
Knowledge of wine and beverage service a plus

Responsibilities

Operations Management: Supervise daily restaurant operations including Front-of-House (FOH) and Back-of-House (BOH) activities
Monitor adherence of health, safety and food quality standards
Ensure the restaurant is clean, organized and fully operational during shifts
Customer Service: Model and enforce exceptional customer service practices
Address and resolve guests’ complaints in a professional manner
Identify opportunities to enhance the guest experience
Staff Leadership: Assist in hiring, training, and mentoring restaurant staff
Prepare employee schedules and cover shift coverage
Monitor staff performance and provide feedback or corrective action when necessary
Financial Oversight: Assist in managing budgets, controlling labor costs and analyzing sales trends
Support inventory management, ordering and cost control processes
Collaborate with General Manager on promotional campaigns and events
Team Collaboration: Foster a positive team-oriented work environment
Communicate effectively with kitchen staff, servers and management
Ensure alignment of team goals with company objectives