Rosati's Pizza - Plainfield-posted 4 months ago
Full-time • Manager
Plainfield, IL

To succeed as an Assistant Manager at Rosati’s Pizza, you must be self-motivated, friendly, and responsible with strong leadership qualities as well as a sense of humility and a willingness to roll up your sleeves to assist your staff whenever needed. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards. We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have memorable experiences with Rosati’s.

  • Coordinate daily front and back of the house restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Promote the brand in the local community through word-of-mouth and events
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
  • Proven customer service experience as a manager
  • Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
  • Strong leadership, communication, motivational and people skills
  • Acute financial management skills
  • You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
  • Possess the ability to motivate your staff in a positive and creative manner
  • Competitive Hourly Wages
  • Friendly, Team-Oriented Environment
  • Excellent Growth Opportunities
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