Assistant Manager- 18049

Orchard Group•Lacey, WA

13h•$20 - $20

About The Position

Assistant Manager We are seeking an Assistant Manager with exceptional leadership skills and a passion for customer service. Responsibilities (include but are not limited to): Serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit Customer service interaction and management responsibility for more than 3 people Full responsibility for facilities and equipment maintenance, adherence to detailed cleaning tasks, and specific routine financial control Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence Positions Supervised: Shift Lead (s) and Restaurant Team Member(s) Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program Ensures food quality and 100% customer satisfaction Ensures complete and timely execution of corporate & local marketing plans Qualifications: (1 to 2) years of supervisory experience within the food service/retail/customer service industry. Serve Safe Certified Ability to calculate/analyze data Strong customer service skills required Basic business math and accounting skills Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong organizational and time management skills Flexibility to work evenings, weekends, and holidays High school diploma or equivalent (preferred) Benefits/Other Compensation: Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire) 401K ( up to 4% Employer Safe Harbor Match) Paid Sick Leave. Paid Flex Days. Paid Training Free Employee Meal during Shift. (Discounts on a non-working day) On-Going Career & Leadership Development Additional Info: You must be 18 years old. Must have reliable transportation. Full-Time $19.83 to $20.13, plus Tip pool. ( Wages do not include Tips) Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws. If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Jersey Mikes, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.

Requirements

(1 to 2) years of supervisory experience within the food service/retail/customer service industry.
Serve Safe Certified
Ability to calculate/analyze data
Strong customer service skills required
Basic business math and accounting skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational and time management skills
Flexibility to work evenings, weekends, and holidays
You must be 18 years old.
Must have reliable transportation.

Nice To Haves

High school diploma or equivalent (preferred)

Responsibilities

Serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit
Customer service interaction and management responsibility for more than 3 people
Full responsibility for facilities and equipment maintenance, adherence to detailed cleaning tasks, and specific routine financial control
Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits
Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence
Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards
Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains
Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
Ensures food quality and 100% customer satisfaction
Ensures complete and timely execution of corporate & local marketing plans

Benefits

Medical
Dental
Vision
Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire)
401K ( up to 4% Employer Safe Harbor Match)
Paid Sick Leave
Paid Flex Days
Paid Training
Free Employee Meal during Shift. (Discounts on a non-working day)
On-Going Career & Leadership Development