Join a powerful company with empowered associates! Begin your success story here! At Aaron’s/Fairway Leasing we are dedicated to the safety and well-being of not only our customers but our dedicated associates. Do you have retail and management experience that you would like to put back to work? We have an Assistant Store Manager role in a safe environment: Customer Account Manager - Collections Primary Responsibilities: Assist with building and developing a team of store associates who are capable of taking on increased responsibilities and achieving performance objectives. Assist with acquiring and maintaining a satisfied customer base that allows Fairway Leasing to achieve market share and revenue goals. Managing all operations of the Customer Accounts Department Assist with managing the day-to-day administrative requirements of store personnel and operations to achieve efficiencies and control costs. - Manage the collections process - Counsel customers to gain timely lease/merchandise renewals - Confirm customer identification, collect money and obtain customer signatures on lease agreements - Maintain customer contact over the phone and through home visits - Update customer information and maintain accuracy - Achieve monthly account goals - Facilitate returns in collaboration with General Manager Customer Account Manager - Collections