Gig Harbor Self Storage Facility - Assistant Manager

Targa Real Estate Services Inc.Gig Harbor, WA
4d$18 - $18Onsite

About The Position

We are seeking a customer‑focused Assistant Manager to support daily operations at a self‑storage facility. This role works closely with the Storage Manager to deliver excellent customer service, maintain facility standards, and support leasing, collections, and administrative functions. The Assistant Manager serves as the on‑site lead when the Storage Manager is absent. This position is ideal for someone with strong customer service skills who enjoys a mix of sales, operations, and administrative work.

Requirements

  • High school diploma or GED required
  • Minimum 2 years of customer service experience
  • Strong written and verbal communication skills
  • Comfortable using computers and learning new systems
  • Reliable, organized, and detail‑oriented
  • Ability to work weekends as scheduled

Nice To Haves

  • Prior self‑storage or property management experience a plus, but not required

Responsibilities

  • Rent storage units and assist customers with leasing and inquiries
  • Deliver excellent customer service in person, by phone, and via email
  • Collect rent payments and contact delinquent tenants as needed
  • Support occupancy and revenue goals through proactive sales efforts
  • Prepare daily deposits, reports, and petty cash documentation
  • Audit daily paperwork and maintain accurate tenant files
  • Conduct property inspections and submit maintenance requests
  • Maintain a clean, safe, and professional facility environment
  • Provide daily operational reports to the property accountant
  • Assist with budgeting input and operational tracking

Benefits

  • Accrue paid sick leave in compliance with Washington State law
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