Assistant Manager

Onvo

20d•$18 - $20

About The Position

Onvo is a network of travel plazas, restaurants, and hotels with locations throughout Pennsylvania and New York. If you’re looking for a job in NEPA, Central PA, or New York, we’ve got plenty of opportunities for you to explore! Job Description: Assistant Manager (AM), Restaurants is responsible for providing exceptional service to our customers with an entrepreneurial, sales-driven spirit for the company at our Subway location. A key priority includes assisting the GM in the daily operation of the restaurant. Under the direction of the GM, this position will also be responsible for maintaining inventories, cash control, restaurant appearance and completing daily paperwork. Candidates should be able to strategically recruit, train and develop a productive store team whose primary focus is promoting our brand while offering exceptional customer service. The AM should inspire and encourage teamwork towards successfully achieving sales goals, upholding daily operations and most importantly, create a fun and energized environment!

Requirements

Ability to stand for long periods of time
Excellent customer service skills

Responsibilities

Assures a pleasant shopping experience for all customers, responds to customer complaints and solicits customer feedback and input.
Regularly coaches team to provide and maintain a consistent high level of customer service.
Maintains a facility that is consistently “inspection ready” in all areas including food preparation, restrooms and all guest contact areas.
Complies and maintains all Department of Health, internal company and brand inspection standards.
Follows daily Onvo Safety Inspection/Emergency Response Protocols to quickly recognize and remove potential safety hazards to customers, employees and vendors while operating in a manner that does not put company property and assets at risk.
Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas.
Ensures compliance with operational standards, company policies, federal/state/local laws and ordinances.
Responsible for establishing consistent high quality of food preparation and service while maintaining a professional restaurant image.
Assists the GM in the hiring of new team members to meet the needs of the business and maintain a well-staffed restaurant.
Assures restaurant has a well-trained staff to meet and exceed operational standards.
Under the direction of the GM, the AM is responsible for maintaining inventories and store appearance.
Treat inventory as if it is cash.
All inventory variances researched, discussed and reported to the GM as early as possible.
Makes sure all storage areas are clean and products are well organized and labeled with the date received.