Assistant Manager

Satellite Management Co.•Fullerton, CA

10d•$18 - $25

About The Position

At Satellite Management, we recognize that our associates are the foundation of our success. We are committed to delivering outstanding services to our customers while fostering an environment that encourages growth and opportunity. Our Apartment Community in Fullerton is currently seeking a talented Assistant Manager to be part of our dynamic team. If you are looking for a rewarding career with a company that values your contributions, we invite you to apply and help us drive excellence together! The Assistant Community Manager works with the Community Manager to oversee the operational and financial aspects of a property. The Assistant Community Manager assists the Community Manager in the oversight of the community providing the necessary leadership, guidance and motivation to ensure a positive working environment and quality community living and manages the process of rent collection, maintenance, delinquency, and other accounting responsibilities as needed. Successful Assistant Community Managers will have proven ability to multitask and analytical and time management skills and be customer focused.

Requirements

High School Diploma or equivalent required
Minimum three years of related experience, experience in residential property management preferred
Proficient with computers, Windows (Word, Excel, PowerPoint), Internet and email, and other relevant application

Nice To Haves

Bachelor’s Degree preferred
Previous experience with Yardi Voyager system a plus

Responsibilities

Ensure that all rents are collected when due, and posted in a timely manner, issue appropriate notices when necessary (late payments, eviction notices, returned check notifications, etc.)
Close out month with delinquency level no higher than indicated by the Community Manager of the community
Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out, complete deposit accounting move-out statements
Accurately complete monthly pre-close and close out process and make necessary corrections
Assist in oversight of renewal and resident retention program, distribute and follow-up on renewal notices
Assume Community Manager duties in absence of immediate supervisor in accordance with company and community guidelines
Performs duties of a Leasing Professional when directed and/or required
Assists with vendor/contractor communications concerning work scheduling, billings, vendor relations and certifications of insurance
Manages accounts payable for community, submits all approved invoices to corporate office for payment following company guidelines
Maintains a professional, friendly, and inviting atmosphere at the community
Accurately maintains prospect, traffic and rental record logs and all pertinent leasing data
Responsible for maintaining organized, accurate, and up to date files for all residents; performs filing for the office as needed when not leasing
Maintains thorough and accurate product knowledge of the community and that of the major competitors through site visits, tours, shops, telephone surveys and follow-ups
Ensures the entire office environment is professional, clean, well-organized, and meets all safety standards
Works with colleagues and Community Manager to develop and implement sales and marketing strategies
Physically inspects property when out on grounds and picks up litter as needed, letting Grounds and Maintenance staff know of any possible issues
Performs a spiff of all vacant apartment homes to show the unit rent ready (smells good, looks good, and creates an environment that a prospect wants to call home
Accepts service requests from current residents and coordinates completion with Maintenance staff, following up to ensure customer satisfaction
Attends work as scheduled to support the ongoing success of the company
Other duties, responsibilities and special projects as assigned

Benefits

Medical – Blue Cross and Kaiser Permanente Offered, Dental, Vision, including Telehealth support
Company paid Life, AD&D, Short-Term Disability and Long-Term Disability Insurance
Option of Health Savings Account (HSA), and Flexible Spending Accounts (FSA)
PTO Program (10 days, annual accrual)
7 Company Paid Holidays
Employee Assistance Program (EAP)
401(k) match program 4%
401(k) Immediate vesting
Referral Bonuses
Annual compensation review
Professional development and training opportunities
Cross training opportunities
Tuition reimbursement for courses related to real estate licensing for selected positions
Annual performance reviews