Assistant Manager

Ed Herrington • Sheffield, MA

17d • Onsite

About The Position

Ed Herrington Inc is a family-owned and operated building supply company with locations in New York (Hillsdale, Hudson, Chatham, and Millerton), Lakeville, CT and Sheffield, MA. Our ability to provide exceptional service has made it possible for us to develop a company built on customer satisfaction. Our positioning statement, “We share your passion”, is the expression of our core values of helping our customers and employees succeed. Our customers place complete trust in our integrity and rely on us as a consistent source of high-quality products. We strive to “Make It Easy for Our Customers to Do Business with Herrington’s.” Ed Herrington Inc. is currently seeking full-time Assistant Manager for the Sheffield, MA Store. Monday – Friday, 7a – 4p, Every other Saturday 7a-1p (7a-3p Summer). Summary Provides customer service through management of a retail store engaged in selling building products to professionals and the general public and growing the H Builder relationship by performing the following duties personally or through subordinate supervisors.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate degree (A.A.) or equivalent from two-year college or technical school or 3 or more years related experience and/or training; or equivalent combination.
• While performing the duties of this job the employee will need to frequently communicate with others and must be able to exchange accurate information.
• Manual dexterity as needed to operate a variety of machinery and equipment.
• Frequently needs to lift and/or move items that weigh up to 50 pounds; occasionally lift and/or move up to 100 pounds.

Responsibilities

• Ensures customer satisfaction and company profitability through the application of the company philosophy of good business practices.
• Oversees the daily work progress and flow of customer service of counter & yard sales, receiving, reception and other assigned store personnel.
• Performs duties of supervised personnel as required on a daily basis.
• Provides backup to Store Manager duties.
• Plans and prepares work schedules and assigns employees to specific duties.
• Provides weekly reports of assignments, schedules, and staffing.
• Manages empty peg worksheet process.
• Minimizes slow moving back stock.
• Makes recommendations to Purchasing of new products or increased/decreased inventory level needs.
• Ensures compliance of employees with established security, sales, and recordkeeping procedures and practices.
• Ensures store cleanliness and presentation features to include entrance and parking areas.
• Reviews store operations and merchandising daily to reduce inventory shrinkage and encourage maximum sales potential of product.
• Ensures subordinates “aisle” responsibilities are maintained – bin tag and item pricing are up-to-date, shelves are clean, stocked and fronted.
• Responds to customer's complaints or inquiries.
• Provides ongoing training and support to store personnel.
• Manages counter sales employees regarding location accounts initiatives (i.e. H-Builder).
• Opens and closes store, ensuring security of building.
• Prepares cash drawers and ensures proper phone settings.
• Works to maintain harmony and workflow between store functions – building supply and paint sales & support, receiving, merchandising, purchasing, and customer service.
• Participates in all required training assignments.
• Displays teamwork and effort in performance of all duties
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring & training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

• Medical/Dental/Vision/Life Insurance/Short- & Long-Term Disability/401(k) Profit Sharing/Employee Discount/Tuition Assistance/Paid Vacation, Sick and Holiday time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree