About The Position

We are seeking a professional and organized Assistant Manager to join our team at our store located at 2495 Lincoln Highway East Unit 21 in Lancaster. As an Assistant Manager, you will play a crucial role in supporting the Store Manager in overseeing daily operations, leading staff, and ensuring exceptional customer service.

Requirements

  • Proven experience in retail or customer service, with supervisory experience preferred
  • Strong leadership skills with the ability to motivate and guide team members
  • Excellent customer service skills and a customer-focused mindset
  • Proficiency in inventory management and cash handling procedures
  • Solid problem-solving abilities and decision-making skills
  • Strong communication skills, both verbal and written
  • Excellent time management and organizational skills
  • Computer proficiency, including experience with POS systems and scheduling software
  • High school diploma or equivalent preferred
  • Knowledge of retail operations and store management practices
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Physical ability to stand for extended periods and lift up to 25 pounds

Responsibilities

  • Assist the Store Manager in overseeing daily store operations and staff management
  • Lead, train, and motivate team members to maintain high performance standards
  • Ensure excellent customer service by addressing customer inquiries and resolving issues promptly
  • Manage inventory levels, conduct regular stock checks, and place orders as needed
  • Handle cash transactions, deposits, and financial reporting accurately
  • Implement and maintain merchandising standards to optimize sales and store appearance
  • Assist in creating employee schedules and managing time-off requests
  • Enforce company policies and procedures to maintain a safe and compliant work environment
  • Analyze sales data and contribute to strategies for improving store performance
  • Step in for the Store Manager in their absence, making key decisions as needed

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What This Job Offers

Career Level

Manager

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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