Assistant Manager

BRIDGE Housing•San Jose, CA

28d

About The Position

The Assistant Manager is responsible for supporting the Resident Manager and acting as their representative in their absence. This position requires high attention to detail, good judgement, and excellent customer service skills. The Assistant Manager is expected to maintain BRIDGE Housing Property Management's high standards of professionalism and service to provide residents with a safe, well-managed living environment and meet the company's goals.

Requirements

Excellent communication and interpersonal skills
Strong computer skills including MS Word, Outlook and Excel; Yardi a plus
Excellent organizational skills, attention to detail and follow through
Able to work independently, prioritize, meet multiple deadlines and work as a team member
Experience in low income or affordable housing property management preferred
Bilingual preferred

Responsibilities

Administrative tasks such as copying, filing, scheduling, distributing mail, and answering phones
In absence of manager, act as primary resident liaison and coordinate service requests
Advertise vacancies and interview potential residents
Coordinate resident activities
Collect rent and serve late notices as needed
Schedule and complete applicant certifications and resident re-certifications
Maintain computer databases
Prepare weekly and monthly compliance reports
Maintain resident, maintenance, and vendor filing systems
Keep inventory of office and maintenance supplies
Supervise maintenance and office staff as needed
Supervise work of contractors and vendors
Provide excellent customer service to residents and vendors
Attend annual trainings and comply with the Fair Housing Act
Perform maintenance and janitorial tasks as needed
Work with onsite team and local service organizations to provide appropriate resident services
Other projects as assigned