Assistant Manager, NEW Chicago Store, Michigan Avenue
About The Position
At Charles Tyrwhitt, we believe retail should be different—and fun! Our Assistant Managers are more than just team leaders; they are dynamic business owners with a passion for making it easy (and stylish) for men to dress well. If you're ready to roll up your sleeves and take ownership in a fast-paced environment where success is measured by teamwork, exceptional customer service, and commercial results, you might be who we’re looking for! As an Assistant Manager, you’ll be the right-hand to our Store Manager, helping steer the team to greatness. From leading by example on the sales floor to driving sales through expert strategy, your goal is to elevate both our people and our performance. And when you succeed, the whole team feels it!
Requirements
- Proven leadership skills that inspire others to reach new heights and take accountability
- A customer service superstar with a passion for delivering an unforgettable shopping experience
- A natural coach and motivator who knows how to lift up a team
- Sharp commercial instincts with strong analytical skills
- A relationship-builder who can network like a pro and seize opportunities to grow the business
- Previous retail management experience is a must
Responsibilities
- Motivate, coach, and inspire the team to smash KPIs, sales targets, and profits. You’ll perfect the SGM concept (our sales game-changer) and make sure everyone else does too
- Spot and maximize every sales opportunity—whether it’s promotions, outfit building, or corporate events. You’ll make sure we’re always ahead of the curve.
- Lead by example on the floor, coaching your team to be just as passionate and hands-on as you are
- Cultivate an environment where the customer experience always comes first ensuring the team’s product knowledge is sharp, promotions are on point, and feedback (like FEEFO) is constantly improving our service
- Be the driving force behind new business growth and execute corporate strategy with enthusiasm
- Keep a close eye on the numbers, managing costs and staying within budgets, while also maintaining our high standards of store appearance and stock control.
- Recognize and celebrate outstanding team performance and boost morale through platforms like The LINK
- Lead with heart by championing colleague engagement, focusing on improving retention and ensuring your team stays motivated and connected
Benefits
- A unique workplace culture in a privately-owned business - approachable senior leaders value your ideas and contributions.
- Competitive compensation with a quarterly bonus based on team performance.
- Part-time paid time off and uniform allowance.
- Access to PayActiv - get paid for hours you’ve already worked!
- Employee discounts and a robust Employee Assistance Program to support your well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
