Assistant Manager

The Tile Shop • Scarsdale, NY

16h • Onsite

About The Position

Since its founding in 1985, The Tile Shop has been dedicated to inspiring and realizing home decor ideas, creating beauty both indoors and out. The company's associates travel globally to explore the latest styles and innovations in materials like porcelain, glass, ceramic, travertine, and other natural stones. With over 140 stores, The Tile Shop offers a wide selection of high-quality tile products, exclusive designs, expert staff, and excellent customer service. The Assistant Manager role involves building and developing a sales team, training employees, proactively greeting customers, selling tile and related products, and leading by example to achieve sales goals. The position also requires learning about installation processes and products to educate customers, tracking sales goals, providing delivery updates, maintaining professional standards, scheduling personnel, ensuring inventory accuracy, and practicing good business practices.

Requirements

• Must have weekend availability
• 1+ years of experience in retail management
• Previous sales experience
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast-paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail-oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English

Nice To Haves

• Previous experience in a related field

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Benefits

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D
• Voluntary Life
• Voluntary Short-Term Disability
• Long Term Disability
• Voluntary Accident Insurance
• Employee Assistance Program (EAP)
• Lincoln Financial Value-Added Benefits
• Dependent Care Flexible Spending Account (FSA)
• Pre-Paid Legal Plans
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees