Assistant Manager

Align Properties•Madison, WI

17d

About The Position

The purpose of this job description is to communicate the responsibilities and duties associated with the position of ASSISTANT MANAGER. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described. JOB BRIEF: The ASSISTANT MANAGER is to assist the manager in effectively managing the assigned property. In addition, the ASSISTANT MANAGER may be directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received and for overseeing the property bookkeeping. In the manager's absence, the ASSISTANT MANAGER will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner.

Responsibilities

Always adhere to Fair Housing requirements and regulations. Knowledge and adherence to company policies and local, state, and federal laws.
Responsible for understanding the community’s funding programs to successfully explain program rules to prospects, applicants, and residents.
Process all new resident move-in files and resident re-certifications in a timely manner according to Section 42/LIHTC guidelines and submit to compliance for final approval.
Regularly update YARDI with memos, documents, and other information, as needed, to each resident profile.
Assist the Property Manager in the enforcement of community rules and policies.
Collection of rents and other monies due by the community residents, strong knowledge of ledgers, and accurate reconciliation of payments on the same day they are received.
Accepts resident service requests in an accurate and prompt manner and enters in applicable software in live time.
Assists in the resolution of resident questions and complaints.
Ability to understand and utilize marketing plan for community. Knowledge of market surveys and ability to collect required data and analyze results to maximize community’s position within the local market.
Assists with local property leasing & marketing activities.
Complete regular property walks & participate in property upkeep plans.
Seldomly takes on role as acting property manager, when circumstances dictate the manager is away or otherwise not available.
Represent your team, community, and the company in a polite and professional manner always.
Other Duties as assigned by supervisor.