Assistant Manager

Splash In•Bowie, MD

1d•Onsite

About The Position

Dive into an exciting career at Splash In as an Assistant Manager at their brand new site in Bowie, MD, opening this May. Splash In, part of the Wills Group family, is a Great Place to Work Certified™ and one of Fortune's Best Workplaces in Retail™. As a leader in convenience retail, fuels marketing, and real estate, they have been keeping lives in motion since 1926. Their car washes use cutting-edge water reclamation technologies and eco-friendly products, reflecting a commitment to environmental stewardship. Splash In is making a splash in the car wash industry and is looking for a Tunnel Car Wash Assistant Manager to join their growing team. As the Tunnel Car Wash Assistant Manager, you will help lead daily operations while working alongside an energetic team to deliver exceptional customer experiences.

Requirements

High school diploma -or- ability to complete employer-paid GED program required
1–2 years of supervisory experience in car wash, hospitality, sales, and/or retail operations
Comfort using POS systems, computers, and operational software
Flexibility to work weekends, holidays, and in varying weather conditions
Sales experience with ability to drive membership growth

Nice To Haves

Associate or bachelor’s degree preferred
Technical skills in HVAC, plumbing, electrical, or car wash equipment maintenance are a plus
Strong leadership and motivational abilities
Excellent customer service skills
Ability to multitask and prioritize in a fast-paced environment
Clear communication with employees, customers, and management
Experience with inventory management, financial analysis, sales, and marketing

Responsibilities

Oversee daily operations including task execution, membership sales, and facility cleanliness.
Ensure equipment reliability through routine maintenance and timely repairs.
Build a positive team environment and train team members in sales and operations.
Resolve customer concerns and maintain high satisfaction ratings.
Drive membership and wash sales through strong customer engagement and sales strategies.
Monitor revenue, expenses, and margins while identifying opportunities for improvement.
Utilize and train the team on POS systems and operational software.

Benefits

Up to 3 weeks of vacation, sick, and personal leave
8 holidays with bonus pay when worked
2 paid community service days annually
Support for new parents (Parental Leave)
Tuition reimbursement
Professional development programs
401(k) with employer match
Financial planning support
Medical, dental, and vision plans with HSA options
Pet insurance
Life insurance
Disability coverage
Advancement opportunities across the Mid-Atlantic region
Free coffee and beverages
Fresh food discounts at Dash In stores
Discounted car wash memberships
Exclusive Discounts: Theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services