Assistant Manager (Relocation Required)

Join Parachute•Austin, TX

8d•$50,000 - $55,000

About The Position

Please Note: This role will require relocation to one of the centers where we are actively hiring. Who We Are We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity. What You'll Do As the Assistant Manager, you’ll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits Travel: 8 weeks of paid training with travel and accommodations provided

Requirements

High school diploma, GED equivalent, or higher education
2+ years of supervisory or leadership experience
Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods
Ability to work both day and evening hours, weekends, holidays, extended shifts as needed
A Reliable Problem Solver – You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
An Empathetic Communicator – You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
A Data-Driven Decision Maker – You are metrics driven, have strong logical reasoning and decision-making skills, aren’t distracted by one-offs or edge cases
Development-Minded - You are self-aware and curious, have integrity, and have a track record of steep learning curves.

Responsibilities

Own day-to-day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention.
Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance.
Lead by example and coach team members in real time.
Monitor quality, safety, and regulatory standards, supporting audits and inspections.
Manage and maintain inventory, equipment, and supplies.
Recruit and develop exceptional team members and foster a culture of growth and accountability.
Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.